Terms and conditions of the K1 Mountain Chalet
Find our cancellation policy, travel insurance and important information for a carefree stay in our holiday apartments here.
Local tax
A local tax of Euro 2.50 (from the 01.01.2024 Euro 3,50) per person (aged 14 years and over) per night is not included in the total price of your stay, but will be charged separately on site.
Online payment
Cancellation policy
Sometimes things don't quite go the way you planned, and your booked holiday has to be cancelled. The right of withdrawal as laid down in the Consumers‘ Code is not contemplated – however, we are willing to apply the following conditions for withdrawal:
- You can cancel free of charge up to 3 months before arrival
- The cancellation fee is 40% of the travel price between 3 months and 1 month before arrival
- Between 1 month and 1 week before arrival, 70 % of the booking price is due
- For cancellation within the last week before arrival, 90% of the price is due
- In cases of early departure, 100% of the booking price is due
Special conditions for stays for summer 2022 and winter 2022/23: free cancellation (the deposit is NOT refundable but will be accredited for a future stay) in the context of the Coronavirus until 5 days before arrival
Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005 (Consumers' Code)
Trip Cancellation Insurance
In order to avoid the aforementioned cancellation fees in cases of cancellation, late arrival or early departure, we recommend that you take out a travel insurance. Simply calculate the premium and book directly via “Europäische Reiseversicherung” (European Travel Insurance).
Check-in / Check-out
Apartments are available for check-in from 14:00. Upon departure we ask you to vacate the apartments before 10:00.
Pets
Please note that we do NOT allow pets.
For smokers
Please note that smoking is not permitted in the chalet's apartments and all indoor common spaces. Ashtrays are provided on the balconies and terraces.
COVID-19
For the safety of employees and guests we have developed many safety measures. Details can be found here LINK